Some Mortgage Servicers Violated Forbearance Rules, Put Consumers at Risk During the Pandemic

Forbearance is supposed to protect borrowers. But lenders need to stick to the rules for that to really happen.

Millions of Americans have lost their jobs or grappled with income loss during the course of the coronavirus pandemic, and that includes homeowners. Thankfully, there’s been relief available for mortgage borrowers in the form of forbearance.